Explaining important StoreCart Settings

Get complete control over your website functionalities. The platform offers more than 150 features and settings to manage website functionality and appearance.

Update business information on your website from general settings. In case you have missed adding the details from ?Shop Profile?, you can manage all information from this section.

Go to ?Settings? and under ?General Settings?, click on Shop Profile. Like in Shop Profile section, here you can too add and update details like;

Shop Name, Brand Name, Shop Description, Company Tax ID, Contact Address, Shop Email, and Shop Phone (eg 919990009990).

In this section, you can also configure settings like:

Show Products Before Login: If ?enabled?, then without getting restricted to login first, customers can view the products. However, in some cases where your business demands to collect the website visitors data, there you can ?disabled? this setting.
Recommended: It?s always better to enable this setting to increase the number of website engagement and eventually it will help to boost website traffic organically.

Shop Country: Adds ISD code to Mobile in Orders sections, this will help you to connect with customers using WhatsApp.

Branch Code: Branch Identifier for Admins, Needs re-login when switching between shops. If you have different shop branches, then you can add labels to identify the shop admin panel.

Go to ?Shop Logos?, and add logos to be displayed on your website. In this section, you can also add a ?Wide Logo Image For Dark Theme?.

To enhance the customer experience on your website, you can update the settings from our easy admin panel.

Under the shop theme section you manage features related to themes like Theme Color, Shop Font, Section display and home page settings. Let?s understand each one by one:

Enable Auto Generate Theme: If enabled, then you can auto generate themes before you go live on your domain. Note: If you have already created a theme, then the new theme will overwrite the old changes and a new version will be created. You can switch between two versions of your themes.
Show Mobile Dark Theme: If enabled, then the website theme will be compatible with the mobile dark mode.
Primary Theme Color: This theme color will decide the header, footer, font color and button color on your website.
Secondary Theme Color: This color is applicable to some of the headers, footers and theme components. In some components, on hover the text color changes, and that color needs to be set from secondary theme color.
Shop Font: Change the website font style from this section.
Title Underline Height: Set the Section Title underline height from this section.
Title Underline Width: Set the Section Title underline width from this section.
Space Before Section: This section will add space before each section on your webpage.
Space After Section Title: This section will add space after each section on your webpage.
Border Radius: Add border radius on the product card to curve the edges of the card.
Border Color: Add color to the product card border to enhance the product card appearance.
All Products: Show on Homepage: If you want to display your all products on the homepage of your website before the footer section, then enable the setting.
All Products: Title Position: Align the heading of the All Products Title to Left or Center.
Show Load More Products: If you want to auto load the products on the home page and remove the product pagination then, enable the button.
Hide Products With No Images: Hide the products that don?t have a product image yet.
Left Hand Side Filter: To show a professionally designed side filter for your eCommerce website, click on toggle button to enable the setting.

Create a popup that appears the first time a visitor visits your website during a single browsing session which you can use to deliver special offers or make announcements.
Popups can be very useful for ecommerce or brand showcasing websites.
It can:

Grab People’s Attention.
Help Improve Conversion Rate.
Be Completely Customized.
Help in Showcasing Your Brand.

To add popup to your website, follow the below steps:
Step 1: Go to Settings, and click on Appearances.

Step 2: Click on Pop-Up

Step 3: Enable/Disable Show Floating Cart Popup on Add & Show Accept Cookies Popup

Step 4: Add the Popup Image

Step 5: Add the name for the Popup Event and the link for Popup Click Action.

An announcement bar is a message at the top of your StoreCart store that informs visitors about a promotion, a new stock alert, or a specific product that is on sale. You can add an announcement bar to your online store to display important information about your business like:

Any shipment delays or regions that do not accept export
Any new or updated policy pages
Any promotions offered at this time, such as for sale or new gift cards

Here?s how you can add announcement bar in your website:

Go to Settings and click on ?Appearance?. Click on Announcement Bar 1

Add your announcement message, choose style, text color and bar color and add link you want to display when your customer clicks on the announcement message (optional).

Similarly you can add Announcement bar 2, if you have more details to show on the website at the same time.

If you sell a limited quantity of an item, you can let consumers know about the stock level by using scarcity messages. For example, if you are selling a certain type of golf clubs, you can let consumers know about the stock level by using scarcity messages.

Here?s how you can add settings for stock scarcity:

Go to ?Settings? and click on ?Appearance? to go to the Product Page setting.

Add the ?Stock Scarcity Message?, ?Stock Scarcity Message Color?, and ?Scarce Quantity Level?.

Define your tax rate to calculate automatically for all/specific products, you can price your product inclusive or exclusive of tax.

Add the Tax Rate in your downloaded product sheet or the product grid to calculate the taxes automatically. Once you have updated the tax rate in the products then follow the following steps to hide/show the tax rate to your customers:

Go to ?Settings? and click on ?Shop Setting and go to ?Taxation?.
Update the Radio button for ?Show Tax Rate? to show/hide the tax.
Update the radio button for ?Show Price Inclusive Tax? to show price with tax value to your customers.

You may accept orders and process payments whenever you sell online using the StoreCart secure checkout page. Customers’ payment information is checked against your store’s in-stock items when they reach the payment method page of the checkout. If the products are available, they are held for the customer while they complete their payment. If the product goes out-of-stock, an error message appears. If a payment fails, the payment hold or abandoned payment status is updated to the customers and in your admin order report.

You can view and change your checkout details from the Checkout settings in your StoreCart admin where you can Show/Hide the coupon list to your customers, customize the Add to Cart button text, change the Checkout Button text, you can also customize the checkout method i.e. whether you want the customer details with login or want them to checkout as guests on your website, and many more.
You can also customize the checkout fields where you can collect information from customers by adding/updating fields to the checkout, such as name, email, address, pincode, etc. You can also add these fields as mandatory fields for the customer to fill on the checkout page.
You can now enable a new feature called the partial payment in the checkout settings, which lets you take a certain portion (a partial amount) from your customer on every order with the Cash On Delivery option. Just add the percentage of the total amount you want to take from the customer.

Using StoreCart Loyalty programme, create a one-of-a-kind loyalty programme for your company. Build up long-term customers who are enthusiastic about your brand by using this programme. Customers accumulate loyalty points by making a purchase on your website. When they have enough points they can redeem them on their next order. You can also customize the name and payment method for your loyalty programme to match your brand. To create loyalty program for your website, just go to Settings, and:

Under the checkout tab, click on ?Loyalty points?.

Enable/disable Loyalty points.
Points Calculated on: Change the amount type on which points can be calculated on i.e. on subtotal or total amount.

Rewards Points per Order: Add the percentage of reward points to be added per order
Single Point Value: Set the value of the single reward point in Amount.
Max. Points per Order: Add Maximum rewards points per order in percentage that customer can redeem on the next order.
Loyalty Program Name: Create a name for the Loyalty Program
Loyalty Points Payment Method: Set the Payment method on which loyalty point is applicable. It can be either COD or Online Payment or both.

Note: Loyalty Points is only valid for the users registered on your website, not for guest users.

Important:

You must upgrade your website to a Premium plan in order to accept online payments.

StoreCart allows you to accept online payments or get COD for your products or services without missing out on sales on your ecommerce website. You can choose online payment gateway or COD as a payment method in most countries. Please note that payment methods and providers vary by location.

You can add payment details in the Payment Gateway in 3rd Party tab under Settings:

Enable Cash on Delivery.
Enable Online Payment.
Select Payment Gateway Name from the dropdown menu.

Add Payment Gateway Key ID and Secret Key.

Optional: Add Payment logos image

Introduction to Privacy Policy

In our mission to make commerce better for everyone at StoreCart, we collect and use information about you, our

merchants using StoreCart to power your business
customers who shop at a StoreCart-powered business
partners who develop apps for merchants to use, build stores on behalf of merchants, refer potential entrepreneurs to StoreCart, or otherwise help merchants operate or improve their StoreCart-powered business
users of StoreCart apps and services
visitors to StoreCart’s websites, or anyone contacting StoreCart support

This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy. If any changes are significant, we will let you know (for example, through the StoreCart admin or by email).

Our values

Trust is the foundation of the StoreCart platform and includes trusting us to do the right thing with your information. Three main values guide us as we develop our products and services. These values should help you better understand how we think about your information and privacy.

Your information belongs to you

We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.

We protect your information from others

If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.

We help merchants and partners meet their privacy obligations

Many of the merchants and partners using StoreCart do not have the benefit of a dedicated privacy team, and it is important to us to help them meet their privacy obligations. To do this, we try to build our products and services so they can easily be used in a privacy-friendly way. We also provide detailed FAQs, documentation and whitepapers covering the most important privacy topics, and respond to privacy-related questions we receive.

Why we process your information

We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your subscription payments to use the StoreCart platform), or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service). These “legitimate interests” include:

preventing risk and fraud
answering questions or providing other types of support
helping merchants find and use apps through our app store
providing and improving our products and services
providing reporting and analytics
testing out features or additional services
assisting with marketing, advertising, or other communications

We only process personal information for these “legitimate interests” after considering the potential risks to your privacy—for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information, or the technical measures we use to protect your information.

One of the ways in which we are able to help merchants using StoreCart is by using techniques like “machine learning” (European law refers to this as “automated decision-making”) to help us improve our services. When we use machine learning, we either: (1) still have a human being involved in the process (and so are not fully automated); or (2) use machine learning in ways that don’t have significant privacy implications (for example, reordering how apps might appear when you visit the app store).

Your rights over your information

We believe you should be able to access and control your personal information no matter where you live. Depending on how you use StoreCart, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict, or object to certain uses of your personal information (for example, direct marketing). We will not charge you more or provide you with a different level of service if you exercise any of these rights.

If you buy something from a StoreCart-powered store and wish to exercise these rights over information about your purchase, you need to directly contact the merchant you interacted with. We are only a processor on their behalf, and cannot decide how to process their information. We will of course help our merchants to fulfill these requests by giving them the tools to do so and by answering their questions.

If you are a merchant, partner, Shop user, StoreCart employee, or other individual that StoreCart has a direct relationship with, please submit your data subject request through our online portal. Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may use a third party to collect and verify identification documents.

If you are not happy with our response to a request, you can contact us to resolve the issue. You also have the right to contact your local data protection or privacy authority at any time.

Finally, because there is no common understanding about what a “Do Not Track” signal is supposed to mean, we don’t respond to those signals in any particular way.

For general information in cookies, please read “What” Cookies “.

Where we send your information

We are an Canadian company, but we work with and process data about individuals across the world. To operate our business, we may send your personal information outside of your state, or country. This data may be subject to the laws of the countries where we send it. When we send your information across borders, we take steps to protect your information, and we try to only send your information to countries that have strong data protection laws.

While we do what we can to protect your information, we may at times be legally required to disclose your personal information (for example, if we receive a valid court order). For information about how we respond to such orders, we shall provide your guidelines for Legal Requests if need might arise.

How we protect your information

Our teams work tirelessly to protect your information, and to ensure the security and integrity of our platform. We also have independent auditors assess the security of our data storage and systems that process financial information. However, we all know that no method of transmission over the Internet, and method of electronic storage, can be 100% secure. This means we cannot guarantee the absolute security of your personal information.

How we use “cookies” and other tracking technologies

We use cookies and similar tracking technologies on our website and when providing our services. For more information about how we use these technologies, including a list of other companies that place cookies on our sites, a list of cookies that we place when we power a merchant’s store.

How you can reach us

If you would like to ask about, make a request relating to, or complain about how we process your personal information, please contact StoreCart Support, or mail us at one of the addresses below. If you would like to submit a legally binding request to demand someone else’s personal information (for example, if you have a subpoena or court order), please contact us for our Guidelines for Legal Requests.

StoreCart

ATTN : Chief Privacy Officer
210 – 6125 Sussex Avenue,
Burnaby, BC V5H 4G1
Canada